1.  Enroll in the course, purchase the course book, and pay the tuition fee which
     includes the certificate. The examination will be shipped with the course  

     book(s).

                     1-3 participants can use one course book;       
                     4 to 6 participants - two course books;
                     7 to 9 participants - three  course books;       
                     10-12 participants - four course books;       
                     13-15 participants - five course books;           
                     16-18 participants - six course books.
 

2.  Please mail the completed examination to Service First for review and  

     scoring. The tuition is $35.00 per person per course.   

3.  You will receive a certificate within 3 to 5 business days upon receipt of    

     your completed examination. A score of at least 80% is required in order
  to receive credit for the correspondence course. If the score is less than  

     80%, you will be given a second chance to re-read the material and re-do   

     the examination at no additional cost. Before mailing, make a copy of  

     your completed examination for your records.

4.  Service First Education and Training will keep an official transcript
     of your correspondence training hours for three years from the date of 

     issuance of your certificate.